Frequently Asked Questions
We’re here to make this process simple, clear, and comforting.
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We use the details you provide; the cemetery name, the full name on the marker, and any dates (birth or passing) you know. If you have a specific plot number or a Find a Grave link, please include it, as this helps us locate the site faster. If you aren't sure of the exact details, don't worry, we will follow up with you if we need more information to ensure we find the correct location.
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No. We do not offer headstone cleaning or restoration at this time.
We remove surface debris like leaves, branches, grass, and any obvious weeds to make the area look cared for, but we do not perform deep cleaning or professional stone restoration.
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We aim to deliver your tribute within 2 weeks of purchase. Once your order is received, we’ll confirm a more specific delivery date when we send your invoice.
If delivery is delayed due to inclement weather or other conditions, we’ll contact you right away and keep you updated.
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Yes, delivery is included with the prices shown.
For our standard tribute, the prices start at $125 plus tax delivery included.
Military tributes start at $175 plus tax delivery included.
Should you request a custom Tribute quote, the price will include the delivery charge on the invoice.
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Every visit begins with respectful care of the site. We gently remove old or weathered flowers (if requested), clear away leaves and light debris, and tidy the immediate area.
Once the space is clean, we place and secure your new tribute. Finally, we send a digital Care Summary to your email, complete with before-and-after photos so you can see the difference for yourself.
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Absolutely. Our Military and Custom Tribute packages are designed specifically to tell your loved one’s story. Whether it’s a favorite color, a hobby, or a symbol of their service, just share those details with us and we will build something meaningful. We go beyond standard bouquets to truly reflect their personality. The possibilities are endless.
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Your 12 month care plan starts the month you purchase.
It includes four total visits throughout the year, one for each season. At each visit we place a new tribute designed specifically for that season (Spring, Summer, Fall, and Winter). While we have scheduled routes for each season, you can generally select the month you prefer for each placement to align with meaningful times of the year.
We offer a Standard Peace of Mind Plan which includes 4 pre planned tributes. More customized tributes are available with our Military Care or Fully Custom Care packages. Contact us to learn more.
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No, tributes that are placed are subject to the cemetery’s rules, regulations, and clean up dates. We recommend checking with your cemetery to find out when these dates occur.
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A saddle is a floral arrangement designed to rest securely on top of an upright headstone. It features a special frame with adjustable legs that grip the stone. This allows you to place a full, beautiful tribute even if the monument does not have a built-in vase.
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We currently serve Sullivan County including Kingsport, Blountville, and surrounding areas.
Some cemeteries we deliver to include Oak Hill, East Lawn, Church Hill Memory Gardens.
Questions about our service areas or cemeteries? Contact us.
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If the headstone is an upright or standing stone, we can use a "saddle" arrangement that rests securely on top of the monument without causing any damage.
For flat markers or stones without a built in vase, we can place a temporary vase in the ground right next to the marker.
When you fill out your request form, simply let us know what kind of stone is at the site so we can prepare the right tribute for you.